ENTRY PROTOCOL, RULES & REFUND POLICY
for 'DUBFIRE at Palace of Serbia' by TIME:CODE
18th September 2021
ENTRY PROTOCOL, RULES & REFUND POLICY
Beside a valid ticket, each and every visitor or guest will ONLY be allowed to enter our event 'DUBFIRE at Palace of Serbia
(18th September 2021) by complying 1 out of 3 COVID SAFTEY MEASURES provided by the Goverment of the Republic of Serbia:
Certificate of complete vaccination, issued by the competent health institution of the Republic of Serbia, i.e. the competent authority of the foreign state in which the person was vaccinated (Digital Green Certificate);
Negative PCR test or a negative Antigen FIA Rapid test for the presence of SARS-CoV-2 virus, not older than 48 hours from the date of issue of the results;
Certificate of overcome COVID-19 disease - a certificate or other public document stating that the holder of the document has overcome the disease caused by the SARS-CoV-2 virus, i.e. that this person has been diagnosed with the SARS-CoV-2 virus, provided that no less than 14 days or more than six months may elapse from the first test, issued by the Institute of Public Health established for the territory of the Republic of Serbia, i.e. the competent authority of the state with which the Republic of Serbia has concluded an agreement or de facto reciprocity on the recognition of such documents.
RAPID ANTIGEN TEST SPECIAL PRICE for TICKET HOLDERS
In collaboration with our domestic partner from AQUALAB laboratories, the Time:Code Team decided again to subsidize Rapid Antigen Tests ONLY for Ticket Holders of the event 'DUBFIRE at Palace of Serbia', for a benefiting price of 400 RSD ≈3,40 €
[instead of regular Antigen Rapid price: 1.500,- RSD / ≈ 12,80 €.
Here is a list of over 50 AQUALAB laboratories you can visit to make your test at most 48H BEFORE the Event!
There will be NO RAPID ANTIGEN TESTING at the ENTRANCE of the Event!
Please make sure to do your Rapid Antigen Test 1 or 2 days before the event at the earliest starting on:
Thursday, 16th of September starting from 3:30 PM .
AGAIN! To avoid big lines at the Event entrance or AQUALAB laboratories on Saturday,
we kindly ask you to visit 1 or 2 days before the the Event one of over 50 available laboratories to do your Rapid Antigen Test.
For more Information feel free to contact AQUA LAB’s CALL CENTER: +381 069 278 2522
GENERAL RULES & RIGHTS
These RULES apply to the purchase by the Customer of Event Products and/or Services via any and all of the Official Sales Channels for the Event 'DUBFIRE at Palace of Serbia (18th September 2021) by TIME:CODE.
The minimum age for Event admission is eighteen (18) years.
GATES are OPEN FROM 3:30 PM till 6:30 PM.
ENTRANCE will be CLOSED at 6:30 PM, due to start of filming and beginning of the main Artist - Dubfire.
All TICKETS turn INVALID after the ENTRANCE is CLOSED (6:30 PM) and are automatically EXCLUDED from any kind of REFUND.
Tickets can only be purchased via the Official Sales Channels by Time:Code.
The Event Organizer may only CANCEL or POSTPONE 'Time:Code' in the event of force majeure or if the Event Organizer has another demonstrable compelling reason to cancel or postpone Time:Code. Force majeure events include but are not limited to: terrorist threats, terrorist attacks, inclement weather, strikes, fire, war, government intervention, pandemics, illness of artists, failure of and/or delays in technical facilities, failure of and/or delays in means of transport, etc. .
The event Organizer may be forced to close down the stage during the ongoing event due to weather conditions or other force majeure events. This does NOT lead to a partial or full refund.
Professional and semi-professional digital photo cameras and/or video cameras are NOT allowed on the grounds of the event.
There will be photo and video recordings during the event. Chances are that you will be filmed. By entering the event grounds you agree to the processing of this footage by Show Control Group d.o.o. (TIME:CODE) and its partners.
Camera surveillance on Time:Code events is operated in accordance with local applicable legislation. These recordings will only be used for safety purposes during the event and will not be transferred to third parties except for the competent authority after the receival of a formal request.
The artists and the organizers of Time:Code cannot be held accountable for damage, loss or theft nor for any other accident.
The Organizer and/or the official ticket vendor reserve the right to verify the identity of the event-goer.
We want to ensure we are offering our customers the best possible service and feel by offering a FAIR refund policy option we are providing a better service to all.
Important! In case of a refund, the PROCESSING itself (payback), will start on the 1st of January 2022 and can take up to 30 days!
You WILL get a REFUND if:
The event is cancelled or postponed to a date which does not suit you.
[The event will only be considered to have been cancelled in the eventuality of a Government ban, due to new unpredictable Covid-19 restriction.]
You test positive for Covid-19 within a 14 day period prior to the event (written proof will be necessary and will be taken under consideration by our legal department)
Travel restriction imposed by your country of residence or government of the Republic of Serbia.
You WON'T get a REFUND in case:
You missed to apply for the refund period, which will be announced by the
Event Organizer shortly after the announcement of the postponement and/or cancellation of the event.
Any main or support artist cancellations. The purchase of a ticket is for the Event itself and not for a specific Artist, so no refund will be offered in the event of ARTIST CANCELLATIONS.
You missed for ANY reason to ENTER the Event till 6:30 PM. Beeing late at the entrance, means your ticket will automatically be excluded from the refund process.
Please keep in mind:
Before cancelling, Time:Code will always look first at alternative dates later in the year. If this is possible and you are offered a booking transfer to the new dates, we encourage you to do so.
Event organizations like us rely heavily on the support and loyalty from fans like yourself.
By transfering your ticket to the new date, you are giving us full support during this difficult period, while providing some much-needed confidence that we can continue to work on producing the best event experience possible
Event Organizer: Show Control Group d.o.o., with registered office at Loznička 5a, 11000 Belgrade, Serbia, and VAT number 111264211, the organizer and producer of the event.